Frequently Asked Questions
How long does the battery last and how do I charge it?
The Better Body Gym Timer has a 1500mAh battery that lasts up to 10 hours on a full charge, that's weeks of sessions before you need to recharge. It charges via USB Type-C cable (included) in just 2.5 hours. Simply plug it into any USB port or wall adapter when not in use.
Can I see the timer clearly from far away?
Yes. The bright LED display is visible from up to 5.5 metres away, so you can easily see your intervals from anywhere. No more squinting at your phone screen or walking over to check the time between sets.
How much does shipping cost?
Shipping is free on all orders to Australia.
Is it easy to set up and move around?
Extremely easy. The magnetic backing lets you mount it instantly on any iron or steel surface (squat rack, rigs, metal walls). You can also place it on any flat surface. It's compact and portable enough for any training location.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
I have a question that is not listed here
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at BetterBodyGlobal@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.